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General Questions
What type of document do you want to build?
Installation
What type of installation do you intend to perform?Select from this list the type of installation document you would like us to build.
What version of TeleStaff are you installing?The version number is written on the installation disk?
TeleStaff Workstation
Where is this installation taking place with regard to the TeleStaff Middle-Tier?Remote installations are more common and require that you identify your TeleStaff Middle-Tier Server by name
What is the target Windows Operating system version?Instruction for different operating system versions can be very different
What mode of installation were you planning?Mode if installation process states that if the software is already on the machine then you will be upgrading or modify
Do you want reporting capability on this workstation?The capability to do reports requires the installation of the 150 Megabyte, Crystal Report engine
TeleStaff Documentation Builder
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  • Installation
  • Workstation
  • 2.51
  • Remote
  • XP
  • Install
  • Author: Tech.TeleStaff.com
  • Revised: 9/5/2008 5:54:55 PM
  • Release Notes
    Click here to read about changes to this version from the prior version
    TeleStaff Workstation Installation
    1) Login to the target computer as an Administrator
          This install needs full access to the computer to install files and install registry settings
    2) Put your TeleStaff installation disk in the drive
          The TeleStaff install should automatically begin
     
  • If the TeleStaff Installation does not automatically begin then you will need to run Setup.exe on the installation disk
  • 3) Select User Workstation and click Next
          User Workstations are targeted for the average user that does not need management reporting capability. This option avoids the installation the 150 Megabytes of Crystal Reports support required for reporting capability.
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    4) Enter the computer name of your TeleStaff Middle-Tier Server
          The TeleStaff Middle-Tier Server houses the business logic of TeleStaff and provides the workstation authenticated access to the database
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  • This installation will optionally verifiy that the Middle-Tier is accessible
  • The Middle-Tier Server should be upgraded before any of the workstations or a version conflict message will appear
  • If verification process hangs then reboot and uncheck this Verify option next attempt
  • 5) To begin the installation, click Install
          This confirmation window is your final step before installation or upgrade takes place
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    6) When complete, click Finish
          This window indicates that the Workstation Installation completed successsfully
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  • If your install was interrupted it is typically because you lacked sufficient rights to update the registry or install files